Digital Insights
for Physical Assets

Predictive maintenance and monitoring systems
for your entire portfolio of disconnected industrial equipment

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Some of Knaq's use cases

01

Elevators

Isometric illustration of a building elevator with yellow sliding doors partially open.
02

Escalators

Isometric illustration of an escalator with yellow steps and handrails.
03

Generators

Isometric illustration of a mechanical generator with a yellow control panel mounted on a rectangular base.
04

Baggage Handling

Illustration of three suitcases on a luggage conveyor belt, with the rightmost suitcase colored yellow.
05

Water pumps

Isometric illustration of an industrial water pump with a yellow pipe connected at the top.

Improved uptime.
Lower maintenance costs.
Better customer experience.

Knaq services

Leverage real-time data from your equipment to catch issues before they result in costly downtime.

52,000

hours of annual reduction in downtime
Knaq clients have reported

70%

reduction in maintenance
work orders created

82%

annual decrease in elevator
and escalator downtime

Industries

Purpose-built for complex, real-world environments

A single, integrated hardware/software platform built to provide peace of mind for operations teams at critical facilities.

Airports

Airports operate some of the most visible and heavily used equipment in the world, where downtime directly impacts passenger flow, safety, and airline operations.

Knaq helps airport operators manage this complexity by providing:

  • Portfolio-wide visibility across elevators, escalators, moving walkways, and related assets, with data that can feed existing BMS and enterprise reporting systems

  • Earlier warning of degradation that leads to service disruptions

  • No longer rely on passenger complaints as a signal something is wrong

  • Data that supports coordination between facilities, maintenance contractors, safety teams and airport operations

  • Portfolio-level visibility and reporting across terminals, concourses, and landside infrastructure

Transit Systems

Transit agencies manage aging, mixed fleets under strict reliability, accessibility, and public accountability requirements.

World-class transit systems rely on Knaq for:

  • Early identification of failures that lead to station outages and ADA accessibility violations

  • System-wide visibility across legacy and modern equipment without controller upgrades

  • Portfolio-level insight across stations, lines, service regions, and contractors 

  • Data to support compliance reporting and response to regulator inquiries

  • Fewer unplanned outages that disrupt riders and transit operations

Hospitals

Hospitals rely on continuous equipment availability to support patient movement, staff workflows, and life-safety operations.

Knaq empowers them to do this by providing:

  • Real-time awareness of asset health across elevators and critical mechanical systems

  • Reduced risk of unexpected outages that disrupt patient transport and clinical operations

  • Early detection of degradation before failures impact care delivery

  • Clear reporting for facilities leadership, safety committees, and compliance teams

  • Non-invasive deployment that does not interfere with life-safety or clinical systems

3D model of an airport terminal with glass walls, a control tower, airplane at the gate, and surrounding service vehicles.

Universities

Universities operate diverse assets across academic buildings, residence halls, research facilities, and medical campuses.

Knaq enables campus facilities teams to operate more proactively with:

  • Centralized visibility across distributed, mixed-age equipment portfolios

  • Proactive maintenance planning to avoid outages during peak class and housing periods

  • Reduced emergency maintenance in older buildings with limited diagnostics

  • Data to support budgeting, capital planning, and deferred maintenance decisions

  • A single platform that works across historic and newly constructed facilities

3D model of an airport terminal with glass walls, a control tower, airplane at the gate, and surrounding service vehicles.

Utilities

Water utilities depend on reliable mechanical systems where failures can have immediate service and regulatory consequences.

Knaq supports utility operators by:

  • Giving continuous insight into the condition of pumps, blowers, generators, and related assets

  • Providing early warning of degradation that could impact service continuity

  • Eliminating time consuming site visits with cloud-based  data feeds across treatment plants and facilities from anywhere

  • Non-invasive monitoring suitable for critical, always-on infrastructure

3D model of an airport terminal with glass walls, a control tower, airplane at the gate, and surrounding service vehicles.

Real Estate Portfolios

Large real estate portfolios require consistent performance across diverse properties and tenants.

Knaq helps owners and operators maintain reliability through:

  • Unified visibility across elevators, mechanical systems, and shared infrastructure

  • Reduced tenant disruptions caused by unplanned outages

  • Better insight into contractor performance and maintenance outcomes

  • Portfolio benchmarking across buildings and regions

  • Data that supports asset management and long-term planning

3D model of an airport terminal with glass walls, a control tower, airplane at the gate, and surrounding service vehicles.

Other Facilities

For operators managing critical equipment in complex environments, Knaq provides a flexible foundation for visibility and decision-making, including:

  • Support across manufacturers, controllers, and asset types

  • Suitability for regulated and mission-critical environments

  • Scalability from single facilities to large portfolios

  • Proactive maintenance without operational risk

  • Seamless integration into existing workflows and systems

3D model of an airport terminal with glass walls, a control tower, airplane at the gate, and surrounding service vehicles.

THIS IS WHERE THE CSS GOES FOR THE TAB SYSTEM

How do you know
if your elevators are functioning properly?

Knaq is a cloud-based intelligence layer for disconnected industrial equipment, collecting critical data and empowering facilities teams to act upon it, regardless of equipment type, age, or manufacturer.

Learn More
Knaq’s sensors work across all manufacturers, controller types, and equipment generations, giving you a single view of mixed fleets. Yes, even those old Dover DMC’s.
A centralized, cloud-based dashboard provides real-time visibility into asset health, performance, and status across your entire portfolio. Teams can quickly identify issues, compare performance across sites, and access historical data from anywhere they can access the internet.
Machine learning models analyze patterns in equipment behavior to identify early signs of degradation before failures occur. Trend analysis helps maintenance teams prioritize work, plan interventions, and reduce unplanned outages over time.

THIS IS WHERE THE CSS GOES FOR THE TAB SYSTEM

Port Authority of New York and New Jersey
We have been looking for a solution to monitor elevator and escalators for a couple of years… Knaq gives us the ability to do that.

Port Authority of New York and New Jersey

John F Kennedy Airport
"The email and text messaging alerts are a huge help to our operations."

John F Kennedy Airport

Sound Transit
"When we start seeing an increased number of elevator re-levels, it can be an indicator that there is an issue with the valve . With Knaq, we get ahead of it and turn what would be an emergency repair with extended down time into a minor adjustment or repair on our timeline"

Sound Transit

Denver International Airport
"Knaq has helped us accomplish a 60-70% reduction in Work Orders generation."

Denver International Airport

Let’s connect your physical assets to the grid

Fill out the form and talk through this
with a Knaq engineer.

step 1234/4

What type of environment are you monitoring?

What types of equipment are you looking to cover?

How large is the initial deployment?

Based on your selections, most teams in similar environments start with a focused initial deployment and expand in phases as operational needs become clearer.

Pricing varies based on equipment types, deployment scope, site complexity, and installation logistics, which is why we typically recommend a brief conversation with an engineer to validate the right approach for your environment.

Talk through this with a Knaq engineer
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